Frequently Asked Questions and Interesting Facts

Q: Who owns and operates Smith Crossing?
A: Smith Crossing is part of the Smith Senior Living family of premier senior living communities in the Southwest sector of metropolitan Chicago. An innovative leader in providing the finest services and care for seniors, Smith established its first community in 1924. Smith Senior Living also owns Smith Village in Chicago’s Beverly neighborhood.

Smith Crossing has a board of trustees comprised of prominent, accomplished community leaders who generously volunteer their time. Our team of employees is committed to excellence and dedicated to our residents.

Q: What makes Smith Crossing special?
A: Smith Crossing residents are drawn to a welcoming, vibrant community with spacious villas, one- and two-bedroom apartments, professional and caring staff members, a robust calendar of activities and a comprehensive offering of services and amenities. Smith Crossing offers the advantages of a completely new, state-of-the-art campus, with the experience of operating top-notch, caring communities for seniors for decades. Situated in Orland Park, Smith Crossing is near shopping and restaurants, cultural institutions and close to a dozen golf courses.

Q: What is life like at Smith Crossing?
A: Benefits and amenities make life easier. Caring for a home and planning meals takes a lot of time. Smith Crossing residents find that without these burdens they have more time for activities and friends. To get a firsthand look at life at Smith Crossing, please give us a call for a tour at (708) 326-2308.

Q: What is a Life Plan Community?
A: This contemporary model for retirement living starts with residences – villas, one- and two-bedroom apartments – paired with services that appeal to active seniors. Smith Crossing Independent Living residents contain the costs of additional healthcare and daily living assistance because they purchase a Lifetime Care Benefit as part of their entry fee.

So, if and when Independent Living residents need additional services and care, Smith Crossing provides private apartments for those who require assisted living services with daily tasks such as dressing, bathing and medication management and for those with memory loss problems. There are also accommodations for those who need Skilled Nursing Care and Rehab because they have had surgery or are in the last stage of their life.

The advantage to Smith Crossing residents is that additional care is available, if their health and medical conditions change, so they can continue to live at Smith Crossing.

Q: How do residents know what level of care is best for them?
A: As the health of current residents may change, Smith Crossing’s staff helps assess their needs for more support including Assisted Living, Memory Support, and Skilled Nursing Care and Rehab. We work with residents and their families to create a plan offering exactly the help they need to make life easier and safer and to help them remain as independent as possible.

Q: Can people move directly into Skilled Nursing Care and Rehab at Smith Crossing?
A: No. Although Smith Crossing offers superior Skilled Nursing Care and Rehab, its certificate of need issued by the State of Illinois restricts admissions only to individuals who have joined the community as Independent Living or Assisted Living residents. It is exclusively for residents who are already part of the Smith Crossing family and whose health needs have changed.

Q: What are the costs involved in moving to Smith Crossing?
A: Independent Living residents pay a one-time entrance fee that is 90 percent refundable should they decide to move or is payable to their estate. There also is a monthly fee that includes phone, flexible dining points, internet, in-house activities and amenities, entertainment and group transportation, and more. Assisted Living and Memory Support residents pay a monthly fee based on the services they need and the size of their apartment. Our team walks interested individuals and couples through all financial details so that there are no surprises. Many people are pleased to learn that life at Smith Crossing is well within their financial reach.

Q: What if a Smith Crossing resident outlives his or her financial resources?
A: This is not a cause of worry for Smith Crossing residents and their families. Smith Crossing is part of Smith Senior Living, a not-for-profit organization that has served seniors since 1924. Highly regarded for its philanthropic support, Smith Senior Living and its communities assist seniors who outlive their means. Once seniors qualify and move to Smith Crossing they are secure for life, even if they outlive their savings.

Q: How do I learn more?
A: Call (708) 326-2308 to speak to staff member who will answer all your specific questions. They can guide you through all the details that make our community special and answer any questions you may have.


Main Lobby