With more than 20 years of experience in senior living, most with Smith communities, Amanda inspires her staff to employ a person-centered approach. “I believe in cultivating a sense of community, encouraging residents to take joy in life as they make new memories. It goes along with living life to the fullest.”
Our committed group of leaders leads by example and sets the high standard for care, quality and service excellence that can be found throughout the Smith Crossing community. Their hands-on involvement and a genuine sense of caring are valued by — and are a benefit to — all our residents, their families and fellow team members alike.
When she schedules events and looks after last-minute details, the real payoff to Dorothy comes later, when she has the opportunity to interact with the people she serves. “I like working with seniors to share in their joy and their vast knowledge and understanding of life. I’d feel very fortunate to live at Smith Crossing.”
Kara brings a sense of hospitality to every encounter with prospective residents. And as they prepare to move in, she eases the transition for them and their families. “I like seeing residents make friends and take part in activities. It’s gratifying to hear them say, ‘We made the right choice.’”
Amie looks forward to opening her office door each morning because she can anticipate staff and residents coming in all day to say hello. “I’m honored they trust me.” She feels the relationship between staff and residents “is truly a 365/24/7 one, and the residents become our family. We’re very blessed that it’s interactive.”
“We have a rainbow of personalities,” says Esperanza, when describing the residents she works with daily. She looks forward to each day and especially enjoys the constant interaction with residents, getting to know their interests and hobbies and, essentially, being friends with them. At the same time, she is respectful of having the opportunity to work in the place they call home.
Dr. Tang credits her affection for older relatives as her inspiration for developing a special rapport with older adults and an appreciation for the opportunity to treat them. As a teenager, Dr. Tang expressed to her father, a school principal, her desire to help older adults. He encouraged her to help others by practicing medicine. Today, the Smith Crossing residents who have become her patients have around-the-clock access to Dr. Tang via her mobile phone. She also likes hearing from patients’ family members. “They help give me a more complete picture,” says Dr. Tang.
Barbara has always been drawn to seniors throughout her nursing career. “They’re so special, they become part of our heart. And we become their second family because their own family is not here all the time.” She sees being an advocate for the residents in her care as an essential part of her role as a nurse. The payback? “Seeing their lovely smiles each day.”
Amy is part of the team that helps our residents in Assisted Living, Memory Support and Skilled Nursing Care and Rehabilitation balance independence and safety so they can make the most of every day. She loves getting to know them. “Each one has a fascinating history, and I enjoy hearing about all their adventures.”
Teresa has worked among geriatric residents for more than two decades, and she finds Smith Crossing “a very peaceful place — residents, staff and management included. It’s a family-like setting.” She’s keen on interacting with her co-workers and talking with the residents because she enjoys listening to the journey they’ve been on.
Kathy thinks of Smith Crossing residents as her second family. And, just like family, she knows all their favorite foods. Kathy savors memories of spectacular holiday meals and loves to share stories and put smiles on people’s faces.
Megan says she really looks forward to coming to work every day. “This is my home away from home. It’s a pleasure to see such smiling and friendly faces each morning. The staff and residents are special to me because they are my extended family.”
With 21 years as a stationary engineer with HVAC certification, Robert marvels at the dedication of our team. “They constantly look for ways to improve our community, making sure all systems are fully operational. Their dedication to residents and support for each other is something I’ve not seen elsewhere.”
Having joined Smith Crossing in 2004, Will still looks forward to coming to work each day. By putting residents first, he motivates his team to keep apartments and common areas sparkling clean. “There’s always something new to learn, and everyone steps up to do their part.”
Sheila enjoys being around older people because, to her, “It’s like spending time with my grandparents.” She finds it very satisfying to help residents maintain their homes and keep everything at Smith Crossing visitor-ready. “It makes me happy that the residents always tell me they appreciate my work.”
After gaining experience at Tinley Park’s Convention Center and training at Joliet Junior College, Steve joined Smith Crossing in 2016 and today is maintenance supervisor, responsible for 14 staff members. “We keep Smith Crossing very clean and functioning well, and help residents maintain their homes with repairs and refreshing,” he says. “We’re also first responders if there’s a problem,” and he loves getting to know the residents.
Smith Crossing Board of Trustees
Through thoughtful, experienced oversight, the Smith Crossing Board of Trustees helps ensure the continuation of our mission to benefit residents and their families, as well as the long-term direction and stability of our Life Plan Community.
Andrew J. Anello, Chair
Kevin A. Lane
John E. Leahy
Judith K. Lewis
George E. Petraitis
Timothy A. Regan
Find out more about the leadership of Smith Crossing by filling out the request form.